Top 10 Reasons Complaints are Made Against Insurance Companies
According to an April 28, 2009 report by the National Association of Insurance Commissioners ("NAIC"), the top ten reasons consumers complain about their insurance coverage are as follows:
- Claim Handling - Delays
- Claim Handling - Denial of Claim
- Claim Handling - Unsatisfactory Settlement/Offer
- Claim Handling - Other
- Underwriting - Premium & Rating
- Underwriting - Cancellation
- Policyholder Service - Coverage Question
- Policyholder Service - Premium Refund
- Policyholder Service - Premium Notice/Billing
- Policyholder Service - Information Requested
For the complete report, click here.
